cto as a service advising client teams on technology strategy

CTO as a Service

Flexible CTO services to shape and secure your technology strategy for long-term success.

Shape a robust and effective strategy with our flexible CTO as a Service offering.

Having a holistic view of your IT ecosystem is fundamental to the creation of a successful digital transformation strategy – one that supports the realisation of core business goals and objectives, as well as the delivery of an exceptional customer experience.

It can be difficult to achieve this view when you’re extremely close to the daily operations of an organisation however, and embedded processes, legacy systems and internal dependencies can additionally hamper efforts to innovate and improve.

It’s here that our CTO as a Service (also known as CTOaaS, or CaaS) offering can deliver real value – providing you with cost-effective access to outsourced Chief Technology Officer (CTO) services and giving you expert strategic advice on all aspects of your technology strategy, from supplier assessment and procurement to oversight of project delivery.

Typically more flexible than similar virtual CTO services, our CTO as a Service model allows you to define the range of responsibilities covered, time spent in the role, and duration of your engagement. Throughout, you’ll also benefit from the experience and expertise of the entire Box UK team, built up over more than two decades and hundreds of successfully-delivered technology projects.

CTO AS A SERVICE IN ACTION

ateb

When housing association ateb wanted to optimise core service delivery for its tenants, Box UK supported the client with valuable CTO as a Service capabilities, providing technical and strategic guidance to help them consolidate their complex IT ecosystem.

ateb now have the centralised digital platform, streamlined processes and prioritised, strategic roadmap they need to work more flexibly and focus their efforts where they’re most needed: providing their customers with the highest levels of service and the best possible multi-channel experience.

CTO as a Service at Box UK

Understanding the ‘as-is’ of your technology strategy

In order to drive the future direction of your technology strategy, we first need to understand the status quo. To achieve this, your CTO as a Service engagement will begin with your CTO consultant reviewing and documenting the various platforms, tools and integrations that make up your technology stack, as well as the ways various business functions interact with one another.

Your consultant will also review the goals of your wider business strategy and, through stakeholder workshops and interviews, build up a comprehensive picture of your end-users, their needs, and motivations.

Driving strategic direction

Armed with this benchmark of your existing technology strategy and insight into current challenges, your CTO can then begin building a future plan to address these – and deliver you the enhanced and integrated IT systems you require.

Example solution overview (containers) for Inventory System

Your CTO consultant will oversee the assessment and selection of suitable technologies, and define strategic implementation plans that maximise speed of delivery while minimising risk. Crucially, everything will be guided by a holistic view of existing, new and emerging technologies to ensure that an appropriate balance between customer and colleague expectations, and the cost and surety of operations, is maintained for the long-term.

Providing technical oversight

As well as supporting the development of your technology strategy, our CTO as a Service capabilities can also be deployed to deliver project-specific technical support throughout your digital journey. From the delivery of business-critical communication, HR and finance systems to exploring the ‘art of the possible’, your CTO will not only help design solutions that serve your goals, but keep a close eye on project progress to ensure that key outcomes are achieved in line with pre-defined milestones.

Our consultants can additionally guide the development of your roadmaps for existing technology, and support effective prioritisation both within individual projects and across your wider portfolio. Throughout too, they’ll help you with change management programmes that ensure the smooth adoption of any new approaches, tools and technologies.

Engaging stakeholders

Product Owner during workshop session

At every stage of your CTO as a Service engagement, your consultant will take a strategic approach to engaging internal and external stakeholders, whether you’re a growing start-up or established enterprise organisation. 

Embracing collaboration and shared understanding via regular workshops, prioritisation exercises and ideation sessions combined with open and rapid feedback loops, your CTO will ensure that your technology strategy is informed and improved based on valuable front-line insight, while also helping you to secure buy-in and streamline the onboarding process.

Our CTO as a Service Offering

Full Time CTO: When technology is crucial to your operations or involves complex, large-scale systems, a dedicated CTO consultant can provide the momentum and confidence needed for long-term growth and innovation. Box UK’s experienced consultants manage all aspects of your technical landscape, from critical systems to stakeholder engagement.

Part Time CTO: Most CTO as a Service engagements are part-time, allowing you to invest more effectively by paying only for the technical oversight and support you need. This is ideal for mid-sized organisations or those with less complex needs. You can also engage a CTO consultant to define your strategy, with implementation handled by your internal teams.

Fractional CTO: Fractional CTO services focus on specific aspects of a Chief Technology Officer’s role, managing particular processes or systems. These solutions offer targeted advice and troubleshooting, making them ideal for organisations seeking to overcome development obstacles or initiate a growth phase.

Interim CTO: Hiring a new Chief Technology Officer, whether replacing an existing position or creating a new role, can be streamlined by engaging an interim CTO. They help maintain development quality and speed during the transition. Our CTO consultants also assist in recruiting for the permanent role, advising on skills and reviewing candidates.

Talk to one of our digital experts

Tom Houdmont

Head of Business Solutions

Do you have an idea or a project you need support with?


Tom leads Box UK’s Business Solutions team and has over 15 years experience in the web industry.  Tom is passionate about creating impactful solutions that solve real problems and deliver the outcomes our clients need.

Or call us on 020 8098 2093

Client Stories

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