Managed Services and Security
Optimise every touchpoint to drive engagement, boost efficiency, and elevate your service delivery.
What we do
DevOps and Cloud Consultancy
Optimise your infrastructure, boost scalability, and streamline deployments with our DevOps and Cloud Consultancy. We design dynamic, resilient cloud solutions, implement continuous integration pipelines, and automate processes to reduce overheads and improve delivery speed—keeping your business agile and future-ready.
Managed Services
Ensure seamless performance and reliability of your software and platforms with our Managed Services. From proactive system monitoring to issue resolution and ongoing optimisation, we take care of every aspect of your digital ecosystem—allowing you to focus on your businesses growth while we ensure security, stability, and peak performance.
Cyber Security Management
Protect your digital assets with our Cyber Security Management services. We provide end-to-end protection, from vulnerability assessments to ongoing monitoring, ensuring your systems are secure, compliant, and ready to defend against emerging cyber threats—building trust with your clients and safeguarding your business and your brand.
Managed services from Box UK
99.9%
Uptime SLA
24
Hour support
100%
Client satisfaction
Ensure seamless growth and innovation with expert-managed IT security services.
With technology being integral to your operations, having a dedicated IT partner ensures your digital platforms run smoothly and scale effectively. Box UK takes the pressure off your internal teams by offering comprehensive managed IT security services, covering everything from system monitoring and incident management to cloud hosting and DevOps transformation. Our goal is to ensure your systems stay secure, efficient, and adaptable, allowing you to focus on driving growth and innovation. Let us handle the complexities of your IT infrastructure while you prioritise delivering value back to your business.
Managed Services and Security Benefits
Boost Operational Efficiency and Focus
We manage your entire digital ecosystem, so your internal teams can focus on driving business growth, without being bogged down by technical issues or maintenance concerns.
Reduce Risk, Maximise Performance
With continuous monitoring, proactive incident management, and optimisation, we ensure your systems run smoothly and securely—minimising downtime and safeguarding your business.
Enhance Scalability and Flexibility
Our tailored, cloud-based solutions are designed to evolve with your business, allowing you to scale up quickly and efficiently as your needs grow.
Ensure Long-term Stability
Our end-to-end managed services, from development to ongoing support, are designed to reduce technical debt and future-proof your systems, delivering consistent performance over time.
“Box UK oversees our entire third-party ecosystem to ensure it delivers seamlessly against our business goals… giving us total confidence in the performance of our global ecommerce solution.”
David Duffy, IT Delivery Manager, OKdo.com
Frequently asked questions
Why do I need a Managed Service provider?
Box UK will handle your IT so you can focus on your business. We provide expert IT support, 24/7 monitoring, and cost-effective solutions. This saves you time, reduces stress, improves performance, and enhances security, giving your business a technological edge.
What can I expect from you?
99.95% uptime SLA
Robust security measures
Flexible support options (UK office hours to 24/7)
Proactive system improvements
Real-time performance dashboards
Scalable infrastructure
A true partnership aligned with your business goals
Can we get additional development work or small changes done?
Yes. Our base plans include 3-13 days of development time monthly. For more extensive projects, we offer additional development on a time and materials basis. This flexible approach allows you to scale resources as needed.
What are your support hours?
UK office hours (typically 9 AM to 5 PM, Mon-Fri) with optional out-of-hours support.
How do I contact you for support?
Service Desk: Our primary hub for support queries
Dedicated support phone number
Emergency contact number for out-of-hours support (Platinum and Premium plans)
Automated monitoring systems that alert our team to issues
How do you keep my website secure?
Regular OS and CMS updates
Monthly security scans
HTTPS certificate monitoring
Automated vulnerability scanning
Website test automation
Google Lighthouse report analysis
Experienced, security-minded development team
Continuous protection and adaptation to new threats
Talk to one of our digital experts
Nick Rowland
Head of Systems Engineering and QA
Do you have an idea or a project you need support with?
With 25 years of web development experience, Nick has worked with clients from startups to global financial firms. Nick applies his expertise in application development, server infrastructure, and automation to ensure he and his team deliver optimal solutions tailored to client needs.
Or call us on 020 8098 2093
Client Stories
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Have a project you’d like to discuss?
Give us a call on 020 8098 2093 or fill in the form and we will get back to you.