Just Eat Takeaway

Empowering Just Eat Takeaway with a future-ready digital strategy

Client name

Just Eat Takeaway

Sector

Hospitality

The challenge

As a global leader in food delivery, Just Eat Takeaway needed expert guidance to optimise their digital operations and support their rapid growth. They partnered with Box UK to:

  • Assess their current systems and identify opportunities for scalability and efficiency
  • Develop a strategy for seamless integration across their supply chain ecosystem
  • Enhance customer experiences across all touch points

Through our tailored strategic direction, we provided Just Eat Takeaway with what they needed to achieve their objectives while staying ahead of the competition.

Provided strategic insights to enhance operational efficiency

Delivered a scalable digital architecture roadmap

Enabled seamless integration of supply chain systems

Our approach

Collaborative discovery sessions

We worked closely with Just Eat Takeaway’s team through in-depth workshops to:

  • Understand their business challenges, priorities, and future goals
  • Map out their existing digital architecture and identify areas for improvement
  • Align our recommendations with their long-term vision

Comprehensive digital strategy

Our strategy focused on delivering a plan to:

  • Replatform both front-end and back-end systems with our innovative middleware architecture
  • Build a scalable and reliable infrastructure to handle peak demand periods
  • Streamline their supply chain operations for efficiency and flexibility
  • Enable seamless integration between platforms for real-time data synchronisation

Customer experience optimisation

We provided insights to elevate the user experience by:

  • Simplifying the customer purchasing process
  • Recommending enhancements for real-time tracking and updates to improve satisfaction

The results

Scalable, flexible architecture

Just Eat Takeaway now has a clear recommendations for building a future-ready middleware platform that supports their ambitious growth plans while maintaining system integrity.

Streamlined operations

Our recommendations set the foundation for supply chain optimisation, enabling better coordination between drivers, restaurants, and customers.

Enhanced customer experience

Strategic insights ensured a customer-first approach through a simplified purchasing process. Positioning Just Eat Takeaway for higher satisfaction and retention rates.

Book a free consultation with our expert team

We’d love to hear from you. Whether it’s scaling operations, streamlining processes, or elevating customer experiences, our team is here to help. Let’s discuss how we can turn your goals into reality.

Paul Evans
Chief Executive Officer

Have a project you’d like to discuss?

Give us a call on 020 7439 1900 or fill in the form and we will get back to you.