Just Eat Takeaway
Empowering Just Eat Takeaway with a future-ready digital strategy
The challenge
As a global leader in food delivery, Just Eat Takeaway needed expert guidance to optimise their digital operations and support their rapid growth. They partnered with Box UK to:
- Assess their current systems and identify opportunities for scalability and efficiency
- Develop a strategy for seamless integration across their supply chain ecosystem
- Enhance customer experiences across all touch points
Through our tailored strategic direction, we provided Just Eat Takeaway with what they needed to achieve their objectives while staying ahead of the competition.
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Provided strategic insights to enhance operational efficiency
Delivered a scalable digital architecture roadmap
Enabled seamless integration of supply chain systems
Our approach
Collaborative discovery sessions
We worked closely with Just Eat Takeaway’s team through in-depth workshops to:
- Understand their business challenges, priorities, and future goals
- Map out their existing digital architecture and identify areas for improvement
- Align our recommendations with their long-term vision
Comprehensive digital strategy
Our strategy focused on delivering a plan to:
- Replatform both front-end and back-end systems with our innovative middleware architecture
- Build a scalable and reliable infrastructure to handle peak demand periods
- Streamline their supply chain operations for efficiency and flexibility
- Enable seamless integration between platforms for real-time data synchronisation
Customer experience optimisation
We provided insights to elevate the user experience by:
- Simplifying the customer purchasing process
- Recommending enhancements for real-time tracking and updates to improve satisfaction
The results
Scalable, flexible architecture
Just Eat Takeaway now has a clear recommendations for building a future-ready middleware platform that supports their ambitious growth plans while maintaining system integrity.
Streamlined operations
Our recommendations set the foundation for supply chain optimisation, enabling better coordination between drivers, restaurants, and customers.
Enhanced customer experience
Strategic insights ensured a customer-first approach through a simplified purchasing process. Positioning Just Eat Takeaway for higher satisfaction and retention rates.
Book a free consultation with our expert team
We’d love to hear from you. Whether it’s scaling operations, streamlining processes, or elevating customer experiences, our team is here to help. Let’s discuss how we can turn your goals into reality.
Or call us on 020 7439 1900
Paul Evans
Chief Executive Officer
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