Trading Standards Institute

Simplifying compliance for UK businesses: A smarter way to access crucial information.

Building an Integrated Platform for Seamless Content Delivery

With its existing legacy systems (developed over a period of time) delivering content to individual targets, TSI lacked an enterprise-wide integrated platform to effectively maintain, manage and deliver its full range of business and consumer protection information to multiple channels simultaneously. Our first step therefore was to implement the Sitecore Experience Platform, which provides the accessibility and flexibility needed to meet the demands of their various audiences and functions as well as supporting TSI’s stringent content verification and approval processes.

Transforming User Experience for Effortless Navigation

Selecting the right platform was just part of the solution. While some visitors to the site may know exactly what they’re looking for many don’t, especially when it comes to highly specific legal information, so it was vital to make browsing and searching the front-facing repository as simple and intuitive as possible. Our consultants worked with TSI to identify and create the right kind of user experience, so that visitors could not only quickly find the information they wanted, but be directed to additional content tagged as being relevant to them.

Safeguarding economic success

Developed and released to tight deadlines and budget, the new system enables TSI to serve businesses across the country with educative content, helping minimise instances of non-compliance; an important quality indicator for the state of the industry as well as a key objective for TSI. Our work has helped facilitate a successful, vibrant and modern economy by supporting those businesses that are the lifeblood of the country.

Talk to one of our digital experts

Tom Houdmont

Head of Business Solutions

Do you have an idea or a project you need support with?

Tom leads Box UK’s Business Solutions team and has over 15 years experience in the web industry.  Tom is passionate about creating impactful solutions that solve real problems and deliver the outcomes our clients need.

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